Billing Questions

If you have a billing question about your account, please fill out the form to the right and someone from the Billing Department will reply back to you in 1-3 days. Thanks! 

More to know:

•  Statements are sent out the week before each month starts! They are sent out in batches of 100 emails at a time and are sent from Billing@farberswimschool.com.
• If you aren’t receiving statements, check your spam folder and tell your email account Billing@farberswimschool.com is a safe email address. 
• Statements and sub emails will be sent to every email address on your swim account.
• Statement payments are due your first lesson of each month. If they aren’t paid by the 10th of the month, that is when a $15 late fee is applied. 
• Receive a 5%, 10% or 15% discount by pre-paying months in advance. To learn more, visit our Multi-Month Invoice page.