Cancel Lessons

If you are a current participant of lessons and need to miss a lesson, you can use the form below to notify us.

 

If you give us:

  • 24 hour notice: you can schedule a make-up for the missed lesson
    • Make-ups must:
      • Be scheduled within 2 weeks of the cancelled lesson
      • Be a different day/time than your regular lesson
    • Exceptions made for: doctors notes and family emergencies
  • 48 hour notice: you can receive a credit OR make-up for the missed lesson
    • Maximum of 2 credits monthly per swimmer
      • Exceptions made for: swimmers who attend multiple lessons per week
  • Day-of or less than 24 hour notice: no credits or make-ups for the missed lesson
    • Exceptions made for: doctor’s notes and family emergencies

 

Please note: we allow a maximum of 2 credits for cancelled classes per month. See policies above for full details.