Cancel A Lesson

If you are a current participant of lessons and need to miss a lesson, you can use the form below to notify us.

If you give us:

  • 24 hour notice: you can schedule a make-up for the missed lesson
    • Make-ups must be at a different day/time than your regular lesson
    • Exceptions made for: doctor’s notes and family emergencies
  • 48 hour notice: you can receive a credit OR make-up for the missed lesson
    • Maximum of 2 credits per swimmer per month
  • Day-of or less than 24 hour notice: no credits or make-ups for the missed lesson
    • Exceptions made for: doctor’s notes and family emergencies
  • Drop-ins: are not eligible for make-ups or credits regardless of notice given.
    • This policy is listed on policy webpage, on drop-in page, on welcome email, and on signed registration form.